Get help with your removals
Most questions are about timing, or about a listing that came back. Both are answered below. If your question is about your own account, your dashboard will usually have a more specific answer than this page can.
Start in the right place
These four cover almost everything people write in about.
Check on a removal
Your dashboard shows the status of every site we have filed against, and what is waiting on someone.
→Billing and your plan
Change plan, update a card, or cancel. All of it lives in Settings, and cancelling takes one click.
→Remove something yourself
Step-by-step opt-out instructions for the sites we see most, kept current and free to use.
→Talk to a person
For anything specific to your account, or anything below that did not answer it.
→Questions we get most
How long do removals take?
My data came back. What now?
A site is asking me to verify my identity
How do I sign in?
Can I cancel anytime?
What do you do with the details I give you?
Still stuck?
Write to us with your account email and what you are seeing. Anything tied to a specific listing is quicker to sort out if you include the site name.