Terms of Service

Effective date: March 27, 2026

1. Acceptance of Terms

By accessing or using Delist.ai ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Delist.ai is a data broker scanning and removal service. We scan data broker and people-search websites to find your personal information and submit opt-out requests on your behalf. We also monitor for re-listings and re-submit removal requests as needed.

The Service includes:

  • Free privacy scans (limited scope)
  • Paid subscription plans with full scanning, automated removals, and continuous monitoring
  • "Spam Analyzer" threat analysis tool
  • Educational content and resources

3. Accounts and Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Keep your account credentials secure
  • Notify us immediately of unauthorized access
  • Not share your account with others

You are responsible for all activity under your account.

4. Subscription Plans and Payment

Paid plans are billed on a monthly or annual basis through Stripe. By subscribing, you authorize recurring charges to your payment method.

  • Prices are listed on our pricing page and may change with 30 days' notice
  • You may cancel at any time — your access continues through the end of the billing period
  • We do not offer refunds for partial billing periods
  • Family and couple plans cover the specified number of individuals

5. Acceptable Use

You agree not to:

  • Submit false or misleading personal information
  • Use the Service to remove information about someone else without their consent
  • Attempt to scan or submit removals for more individuals than your plan allows
  • Reverse engineer, decompile, or attempt to extract the source code
  • Use the Service for any illegal purpose
  • Interfere with or disrupt the Service or its infrastructure
  • Scrape, crawl, or automate access to the Service beyond normal use

6. Intellectual Property

All content, software, and technology comprising the Service are owned by Delist.ai and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written consent.

Educational content in the Learning Center may be shared with attribution and a link to the original page.

7. Accuracy and Limitations

We strive for accurate results but cannot guarantee:

  • That every data broker listing will be found (brokers frequently change their sites)
  • That every removal request will be successful (some brokers may not comply)
  • That removed data will not reappear (re-listing is common in the industry)
  • Specific timelines for removal completion

We use automated scanning and AI-assisted analysis. Results may occasionally include false positives or miss certain listings. Our monitoring and re-scanning are designed to catch issues over time.

8. Privacy

Your use of the Service is governed by our Privacy Policy. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We are not responsible for the actions of third-party data broker websites.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DELIST.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Delist.ai, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your account if you violate these Terms. You may cancel your account at any time. Upon termination, your right to use the Service ceases immediately, and we will delete your data in accordance with our Privacy Policy.

13. Modifications

We may modify these Terms at any time. Material changes will be communicated by posting updated Terms on this page with a new effective date. Your continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in binding arbitration, except that either party may seek injunctive relief in court.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Contact

For questions about these Terms:

  • Email: legal@delist.ai
  • General support: support@delist.ai